1. Introduction

Welcome to Peak Mobile Management (“Peak Mobile Management,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use https://www.mypeakmobile.comand any related pages, forms, services, or communications connected to the website collectively, the “Site.”

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

This Privacy Policy is intended to provide general information about our privacy practices. It is not intended to create contractual rights or obligations beyond those required by applicable law.

2. Information We Collect

We may collect information directly from you, automatically through your use of the Site, and from third-party service providers.

A. Information You Provide Voluntarily

We may collect personal information that you choose to submit, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Mailing address, if submitted
  • Information submitted through contact forms, quote forms, service inquiry forms, scheduling tools, or support requests
  • Any other information you choose to provide in messages or communications with us

B. Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Date and time of visit
  • Time spent on pages
  • Clickstream and usage data
  • Approximate location derived from IP address
  • Cookies, pixels, tags, and similar tracking technologies

C. Information From Third-Party Services

We may receive information from service providers that help us operate the Site, such as website hosting providers, analytics providers, advertising platforms, CRM systems, scheduling tools, email platforms, payment processors, or security tools.

3. How We Use Your Information

We may use collected information to:

  • Operate, maintain, and improve the Site
  • Respond to inquiries, quote requests, or customer service requests
  • Provide services you request
  • Communicate with you about your inquiry, account, appointment, service, or transaction
  • Send administrative messages, confirmations, updates, or notices
  • Improve website functionality, content, and user experience
  • Analyze website traffic, performance, and usage trends
  • Detect, prevent, and respond to security incidents, fraud, spam, or technical issues
  • Comply with legal, regulatory, tax, accounting, or contractual obligations
  • Enforce our terms, policies, and legal rights
  • Conduct marketing or promotional communications where permitted by law

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect information about your browsing activity and improve the Site.

These technologies may be used to:

  • Remember preferences
  • Improve website performance
  • Understand visitor behavior
  • Analyze traffic and usage
  • Measure marketing effectiveness
  • Detect and prevent abuse or security issues

You can usually control cookies through your browser settings. Disabling cookies may affect how certain parts of the Site function.

5. Analytics and Third-Party Tracking

We may use analytics tools, including Google Analytics, to help us understand how visitors use the Site. Google Analytics may collect information such as your IP address, device information, pages visited, referring sources, and interactions with the Site.

Google’s own Analytics policy states that websites using Google Analytics must disclose its use and explain how Google collects and processes data.   You can learn more about Google’s use of cookies and similar technologies through Google’s privacy resources.  

Where required by law, we will obtain consent before using certain cookies or tracking technologies.

6. How We Share Information

We do not sell your personal information for money.

We may share information with the following categories of recipients:

A. Service Providers

We may share information with vendors and service providers that help us operate our business, including:

  • Website hosting providers
  • Website maintenance and security providers
  • Analytics providers
  • Email and communication platforms
  • CRM or customer management systems
  • Scheduling providers
  • Payment processors, if applicable
  • Advertising or marketing service providers, if applicable
  • Professional advisors, such as attorneys, accountants, or consultants

These service providers are only permitted to use information as necessary to perform services for us or as otherwise allowed by law.

B. Legal and Compliance Purposes

We may disclose information if we believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process
  • Respond to lawful requests from public authorities
  • Protect our rights, property, users, customers, or business
  • Investigate fraud, security issues, or misuse of the Site
  • Enforce our policies, agreements, or legal claims

C. Business Transfers

If Peak Mobile Management is involved in a merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

7. SMS, Phone, and Email Communications

If you provide your phone number, you consent to being contacted by Peak Mobile Management regarding your inquiry, service request, appointment, account, or transaction. Communications may include calls, emails, or text messages.

Where required by law, we will obtain your consent before sending marketing text messages or promotional emails.

You may opt out of marketing emails by using the unsubscribe link included in the email or by contacting us at support@mypeakmobile.com.

If text messaging is used, users should be given clear opt-out instructions, such as replying STOP to unsubscribe. Message and data rates may apply.

Important recommended website addition: If the site has any form that collects phone numbers, add checkbox language near the form, such as:

By submitting this form, you agree that Peak Mobile Management may contact you by phone, email, or text message regarding your inquiry. Message and data rates may apply. Consent is not a condition of purchase.

8. Legal Bases for Processing, Where Applicable

If you are located in a jurisdiction that requires a legal basis for processing personal information, we may process your information based on one or more of the following:

  • Your consent
  • Performance of a contract or steps taken before entering into a contract
  • Our legitimate business interests
  • Compliance with legal obligations
  • Protection of our rights, users, customers, or business

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on:

  • The type of information collected
  • The purpose for collection
  • Whether we need the information to provide services
  • Legal, tax, accounting, or recordkeeping requirements
  • Security, fraud prevention, or dispute-resolution needs

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, system, transmission method, or storage method is completely secure. We cannot guarantee absolute security of your information.

The FTC recommends that businesses collect only what they need, protect the information they keep, and dispose of information securely when it is no longer needed.  

11. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us at support@mypeakmobile.com.

12. Third-Party Links

The Site may contain links to third-party websites, services, platforms, or content. We are not responsible for the privacy practices, content, security, or policies of those third parties.

You should review the privacy policies of any third-party websites or services you visit.

13. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we have collected about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request a copy of personal information in a portable format
  • Opt out of certain uses of personal information, including targeted advertising, sale, or sharing where applicable
  • Limit certain uses of sensitive personal information, if applicable
  • Withdraw consent where processing is based on consent
  • Appeal a denied privacy request, where required by law
  • Not be discriminated against for exercising privacy rights

California law gives eligible consumers rights over personal information collected by covered businesses, including rights to know, delete, correct, opt out of sale or sharing, and limit certain sensitive information uses.   Colorado residents may also have rights to access, correct, delete, obtain portability, and opt out of targeted advertising, sale of personal data, or certain profiling.  

To exercise a privacy right, contact us at:

support@mypeakmobile.com

We may need to verify your identity before processing your request. We will respond within the time required by applicable law.

14. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to us.

Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, IP address, or online identifiers
  • Commercial information, such as services requested or customer interactions
  • Internet or electronic network activity, such as browsing behavior, pages visited, and interaction data
  • Geolocation information, such as approximate location derived from IP address
  • Professional or business information, if provided through a form or communication
  • Inferences drawn from usage activity, where applicable

Sources of Personal Information

We may collect information from:

  • You directly
  • Your use of the Site
  • Cookies and analytics tools
  • Service providers
  • Business partners or third-party tools integrated with the Site

Purposes for Collection

We collect personal information for the purposes described in this Privacy Policy, including operating the Site, responding to inquiries, providing services, analytics, security, compliance, and business operations.

Sale or Sharing of Personal Information

We do not sell personal information for money.

However, some analytics, advertising, or tracking technologies may be considered a “sale” or “sharing” under California privacy law if they involve cross-context behavioral advertising or similar activities.

If we use advertising or retargeting tools that qualify as “sale” or “sharing,” California residents may have the right to opt out.

Recommended website footer link if applicable:

Do Not Sell or Share My Personal Information

Sensitive Personal Information

We do not intentionally collect sensitive personal information through the Site unless you voluntarily provide it or unless it is necessary for a specific service or legal purpose.

Please do not submit sensitive information through the Site unless specifically requested.

15. Notice to Residents of Other U.S. States

Residents of certain U.S. states may have privacy rights under state privacy laws. These may include rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.

We will honor applicable privacy rights where required by law.

16. International Visitors

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Data protection laws in those jurisdictions may differ from the laws in your location.

17. Do Not Track Signals

Some browsers offer a “Do Not Track” signal. Because there is no universally accepted standard for how websites should respond to these signals, the Site may not currently respond to Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

18. User-Generated Information and Public Areas

If the Site allows reviews, comments, testimonials, social media interactions, or other public submissions, any information you post may be visible to others.

Do not submit information publicly that you do not want others to see.

19. Accuracy of Information

You are responsible for ensuring that any information you provide to us is accurate and up to date.

If your information changes or you believe information we have is inaccurate, contact us at support@mypeakmobile.com.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Site after changes are posted means you accept the updated Privacy Policy, to the extent permitted by law.

21. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Peak Mobile Management
Website: https://www.mypeakmobile.com
Email: support@mypeakmobile.com